make a claim

step 1 – is it covered?

to save you time, it is important that you understand the features of your protection plan. please select your product from the list.

SmartCare is not for manufacturing defects, it is for accidental stains & damages. if you believe you have a manufacturing or product quality issue, please click here to contact the Amart Customer Care team.

step 2 – try the products

you can save time by following the instructions to remove stains yourself. the following videos provide a step by step how to demonstration on each product.

step 3 – submit your claim

 

please complete the form below. we will contact you within 48 hours.

having trouble completing this form? call us on 1300 979 771 for assistance.

you will receive an email confirmation once we have received your claim.

step 3 – submit your claim

 

please complete the form below. we will contact you within 48 hours.

having trouble completing this form? call us on 1300 979 771 for assistance.

you will receive an email confirmation once we have received your claim.

products

leather care kit

fabric care kit

general care kit

mattress protector

contact

1300 979 771

claims@upcareonline.com

po box 3205, helensvale tc qld 4214