Make a claim
Step 1 – Is it covered?
To save you time, it is important that you read and understand the terms & conditions of your protection plan. Please select your product from the list.
Please note: SmartCare is not for manufacturing defects, it is for accidental stains & damages. If you believe you have a manufacturing or product quality issue, please click here to contact the Amart customer care team.
Terms & Conditions
Residential – 5 or 10 Year
Commercial – 2 Year
Step 2 – Please try the products first
You can save time by following the instructions to remove stains yourself. The following videos provide a step by step how to demonstration on each product.
Step 3 – Submit your claim
Please complete the form here. We will contact you within 48 hours.
Having trouble completing this form? Call us on 1300 979 771 for assistance.
You will receive an email confirmation once we have received your claim.
Products
Leather care kit
Fabric care kit
General care kit
Mattress protector
